Title: Abhord Quick-Start Guide (Refreshed Edition)
Overview
This practical guide gets new Abhord users from zero to insights—fast. It covers setup, running a multi-LLM survey, reading the dashboards (mentions, sentiment, share of voice), competitor tracking, and how to act on what you learn.
What’s new in this refreshed edition
- Updated recommendations for today’s LLM landscape: run across multiple model families and weight results by intent cluster.
- Clearer definitions and calculations for mentions, aspect‑level sentiment, and share of voice (SOV).
- Improved workflows for deduping aliases, setting alert thresholds, and closing the loop after you ship fixes.
1) Initial setup and configuration
Goal: make your workspace “LLM-ready” with clean entities, sources, and scope.
- Create a workspace
- Name: Company or product line.
- Time zone and market: choose the primary region you serve.
- Roles: assign Owner (billing + settings), Analyst (surveys + dashboards), and Contributor (annotations).
- Add your entities
- Brand entity: official name plus aliases, misspellings, product SKUs, former names.
- Products/solutions: one entity per product with synonyms (e.g., “Starter,” “Free plan,” “Basic”).
- Competitors (for later): list 5–10 realistic alternatives with aliases.
- Connect first‑party sources
- Website sitemap (main site + /docs + /pricing + /compare).
- Docs/knowledge base (RSS or site root).
- Blog/newsroom (RSS).
- App store listings, marketplace pages, GitHub/Changelog if applicable.
- Tip: Keep last‑updated dates visible; LLMs value freshness signals.
- Choose coverage
- Markets/languages to test first (e.g., US English).
- Query